Privacy Policy

Last Updated: 19 February 2026

This Privacy Policy explains how Lidia Commerce (“we”, “us”) collects, uses, shares, and protects Personal Data when you visit lidiacommerce.com, contact us, or interact with us in a business context.

Who we are

Legal entity: TAG Bilişim Ticaret ve Pazarlama A.Ş.

Address: İTÜ ARI Teknokent ARI-2, Sarıyer/İstanbul/Türkiye

Privacy contact: privacy@lidiacommerce.com

Our role (Controller / Processor)

For our corporate website, communications, sales, marketing, and vendor relations, we act as a Data Controller (we determine the purposes and means of processing).

When we provide products/services to enterprise customers and process Personal Data on their behalf (e.g., end-users of a customer’s marketplace), we may act as a Data Processor. In such cases, the customer’s privacy notice and contractual terms (including a Data Processing Agreement where applicable) govern how the data is handled.

Personal Data we may collect

Depending on how you interact with us, we may process:

• Identity & Contact Data: name, surname, email, phone number, company, title.
• Communication Data: messages you send us, meeting notes, support requests, feedback.
• Technical Data: IP address, device/browser information, timestamps, and basic server logs generated when you use the website.

We do not intentionally collect special category data (e.g., health, religion, biometrics). Please do not share such data with us.

Purposes of processing

We use Personal Data to:

• Operate and secure our website.
• Respond to your inquiries and manage business communications.
• Provide support and follow up on requests.
• Manage contractual and commercial relationships (e.g., offers, invoicing, compliance).
• Protect our rights and prevent abuse/fraud, and comply with lawful requests.

Legal basis

Where applicable under GDPR / KVKK, we rely on:

• Performance of a contract or steps prior to entering a contract,
• Legal obligations (e.g., accounting, regulatory, lawful requests),
• Legitimate interests (e.g., ensuring security, improving operations, responding to B2B inquiries), balanced against your rights,
• Consent where required by law (you may withdraw consent at any time).

Sharing of Personal Data

We may share Personal Data only as necessary with:

• Authorized employees and internal teams on a need-to-know basis,
• Professional advisors (e.g., legal, audit) where required,
• Competent public authorities or courts when legally required, or to protect rights and security,
• Successors in the event of a corporate transaction (e.g., merger/acquisition), subject to appropriate safeguards.

International transfers

Personal Data may be processed outside your country due to technical or operational requirements. Where required, we apply appropriate safeguards to protect Personal Data in international transfers.

Data security

We implement appropriate technical and organizational measures to protect Personal Data against unauthorized access, loss, misuse, alteration, or disclosure.

Data retention

We keep Personal Data only for as long as needed for the purposes described above, and to meet legal, accounting, and security requirements.

Your rights

Depending on applicable law (including KVKK and/or GDPR), you may have rights to:

• Request access to your Personal Data,
• Request correction or update,
• Request deletion or restriction (where legally applicable),
• Object to certain processing (where legally applicable),
• Withdraw consent (if processing is based on consent),
• File a complaint with the relevant data protection authority.

To exercise your rights, contact: privacy@lidiacommerce.com

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date shows when it was last revised.