Goal Management

The Goal Management section is the area where operational goals defined by the marketplace system and aimed at guiding seller performance are monitored. This section enables sellers to transparently track logistics- and operations-focused goals defined for them. By reviewing the assigned goals, sellers can clearly understand which areas they are expected to perform in and improve their operational processes accordingly.

Goal Management is structured to guide seller performance based on specific criteria, standardize processes, and increase operational efficiency.

Goals

The Goals section is where goals defined within the marketplace system and assigned to sellers are listed and monitored. In this area, sellers can view basic information related to their assigned goals, understand which operational area the goal applies to, and track the overall status of each goal.

Goals listed on this page are displayed with the following information:

Goal Name

Goal Type

Goal Subtype

Status

For example, if a logistics-based goal is defined, its subtype may be “Order Handover Time to Cargo”, representing a specific operational metric. This structure clearly shows which process is being targeted and how performance is evaluated.

Goal content cannot be edited by the seller. All goals are defined and managed by the Marketplace admin. The Marketplace admin can define goals:

Category-based, or
Seller-based

Seller-based goals can, at the marketplace admin’s discretion, be applied to all sellers or configured to apply only to specific sellers.

This flexible structure allows marketplace management to define tailored performance goals for different seller groups or operational scenarios.