Lidia Console for B2C is the centralized administrative interface used to manage digital commerce operations across the Lidia B2C Suite.
It brings together different stages of B2C operations—from product and inventory management to customers, orders, promotions, content, logistics, finance, and after-sales processes—within a single management experience.
The Console enables operational teams to manage their day-to-day commerce activities while providing administrators with centralized control over sales operations, commercial rules, and processes that directly affect the customer experience.
Centralized B2C Operations Management
Lidia Console for B2C enables different commerce processes to be managed as part of a connected
operational structure rather than through isolated systems.
Through the Console, businesses can generally:
- Manage product, store, and inventory structures,
- Manage customer information and customer-related processes,
- Control order and sales operations,
- Configure promotions and commercial rules,
- Manage content and media operations,
- Monitor delivery and logistics processes,
- Manage financial and after-sales operations,
- Access operational data and reports.
This centralized structure helps different business teams work more consistently and efficiently
on the same commerce infrastructure.
How It Fits into the B2C Suite
Lidia Console for B2B operates as the centralized administrative
experience of the Lidia B2B Suite. While business and operational
teams manage day-to-day B2B processes through the Console, the underlying commerce
capabilities, integrations, user experiences, and background operations are supported
by other components of the suite.
The key components of the Lidia B2B Suite work together to provide
an end-to-end B2B commerce infrastructure:
Lidia Commerce Engine
The core commerce engine of the platform, providing the fundamental capabilities required
to manage catalogs, customers, pricing, carts, orders, payments, inventory, and other
digital commerce processes.
Lidia Console
The centralized administrative interface where business and operational teams manage
B2B commerce processes, including partner, commercial, order, and operational activities.
Lidia API
Open and well-documented APIs that enable integration with enterprise systems such as
ERP, PIM, CRM, payment, logistics, and other third-party platforms.
Lidia Custom UI
Enables tailored digital experiences to be developed according to specific business,
customer, partner, and brand requirements.
Lidia Worker
Supports background and asynchronous processes such as
data synchronization, scheduled operations, and automated tasks
required by commerce workflows.
Together, these components allow Lidia Console for B2B to serve as
the operational management layer of a broader B2B commerce architecture, while the
remaining components provide the commerce logic, integrations, customer-facing experiences,
and background processing required to support end-to-end B2B operations.
