Platform and Operations Teams
Enables the centralized management and monitoring of order, product, inventory, customer, seller, and delivery processes.
Lidia Commerce Documentation
Lidia Commerce is a modular, API-first, and headless commerce platform that enables businesses to manage their digital commerce processes end to end. Its flexible architecture can be adapted to the needs of different industries and business models, integrated with existing systems, and scaled as operations grow.
The platform brings product, catalog, inventory, order, customer, seller, delivery, and content processes together within a centralized structure across B2C, B2B, B2F (Business to Field), B2E (Business to Employee), and marketplace models.
Lidia Commerce combines digital commerce services, product information management, solution suites, and management applications within a single ecosystem. This allows businesses to use only the components they need, launch new sales channels more quickly, and evolve their digital commerce infrastructure as business requirements change.
To discover more about Lidia products and explore additional details, please visit the Official Lidia Commerce Website ↗ .
Lidia’s mission is to provide flexible, scalable, and innovative solutions that enable businesses to adapt quickly and sustainably to evolving digital commerce needs.
Whether you are building a marketplace, enhancing your B2B or B2C operations, digitalizing field and employee processes, or managing complex product information, Lidia provides an efficient digital commerce platform that can be adapted to your needs.
Lidia Commerce is designed for users and teams with different responsibilities across digital commerce processes.
Enables the centralized management and monitoring of order, product, inventory, customer, seller, and delivery processes.
Supports the centralized preparation and management of product information, data schemas, categories, brands, attributes, options, images, and documents.
Supports the management of B2C, B2B, B2F, B2E, and marketplace operations across different sales channels.
Enables merchants and sellers to manage their own product, order, and sales operations through Merchant Console.
Enables users to access authorized product, customer, and order processes through the relevant applications and manage field operations digitally.
Enables Lidia services to be integrated with websites, mobile applications, ERP systems, CRM solutions, payment infrastructures, logistics services, and other third-party systems.
Enables key digital commerce data to be monitored through dashboards and reporting screens.
The Lidia Commerce ecosystem is organized under two complementary areas: Solutions and Consoles.
The Solutions section covers Lidia’s core products and solution suites designed for different commerce models.
Lidia Core is the API-first service layer that powers Lidia’s digital commerce capabilities. Its independent microservices support processes such as orders, inventory, delivery, identity, content, and notifications across web, mobile, enterprise, and third-party applications.
Lidia PIM is a SaaS-based product information management solution for centrally creating, enriching, and governing product data. Products, variants, categories, brands, attributes, options, media, and documents can be prepared for multiple channels and distributed through feeds or APIs.
Lidia B2C Suite supports direct-to-consumer commerce across web and mobile channels. It connects product publishing, pricing, inventory, ordering, customer management, and after-sales processes through a flexible headless architecture.
Lidia B2B Suite supports complex business-to-business commerce processes. Its modular architecture enables customer-specific pricing, organizational structures, order flows, sales channels, and commercial rules to be managed for different corporate customers.
Lidia B2F Suite digitalizes commerce processes carried out by field teams, dealers, and sales representatives. Authorized users can access products, customers, orders, and operational data to support field sales, order collection, and distributed operations.
Lidia B2E Suite enables businesses to deliver commerce experiences tailored to employees. Employee-specific catalogs, campaigns, pricing, and order processes can be configured and accessed according to assigned roles and permissions.
Lidia Marketplace Suite supports multi-seller commerce models within a single platform. It enables marketplace administrators and merchants to manage sellers, products, orders, and related operations through role-based permissions and a structure adaptable to different marketplace models.
The Consoles section covers the applications that enable different user groups to manage processes within the Lidia Commerce ecosystem.
Each console provides different menus, data, and actions based on the user’s role and area of responsibility.
Lidia Console is the management application used by platform administrators and central operations teams. Its structure varies depending on the business model in use, such as Marketplace, B2C, B2B, B2F, or B2E. Each business model has its own navigation menu and feature set tailored to its operational processes. The pages users can view and the actions they can perform are determined by their assigned roles and permissions.
Merchant Console is the application that enables merchants or sellers to manage the processes within their own areas of responsibility. Its navigation menu and supported features may vary depending on the business model and the organization’s merchant operations. Users can access only the pages, data, and actions permitted by their assigned roles, permissions, and data scope.
Network Console is the management application used by field employees within the B2F business model. Its navigation menu, screens, and available actions are configured according to the duties and responsibilities of field users. Users can access field operation data and perform authorized actions based on their assigned roles and permissions.
| Main Section | Pages Included | When to Use |
|---|---|---|
| Welcome |
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Get an overview of Lidia Commerce, understand its architectural principles and core concepts, and review the initial steps for getting started. |
| Solutions |
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Explore Lidia Commerce products, supported business models, platform capabilities, and use cases. |
| Consoles |
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Learn about the management applications used by administrators, merchants, and field teams. |
| How-To Guides |
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Access product-specific, step-by-step instructions for completing operations in Lidia Commerce. |
| Help Center |
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Find support resources, troubleshooting information, and answers to frequently asked questions. |