Lidia Commerce Documentation

Lidia Core provides a modular set of commerce services that organizations can combine according to their operational needs. Instead of adopting a fixed application structure, businesses can use the required capabilities independently or bring them together to build a complete digital commerce ecosystem.

Product & Catalog Management

Lidia Core supports the centralized management of products, variants, categories, brands, attributes, options, media, and catalog information. Product data can be structured, enriched, and prepared for use across multiple applications and sales channels while maintaining consistency across the commerce ecosystem.

Inventory Management

Manage inventory across warehouses, stores, sellers, and sales channels through centralized inventory services. Real-time inventory visibility helps maintain accurate stock availability while supporting reservation and synchronization processes.

Order Management

Manage the complete order lifecycle, from order creation to fulfillment, cancellation, returns, and refunds. A centralized order infrastructure enables multiple applications to operate using the same order data and business processes.

Customer & Identity Management

Manage customers, users, accounts, roles, and access permissions through a centralized identity model. This capability provides consistent user experiences across applications while supporting secure authentication and authorization.

Organization & Seller Management

Support organizational structures for B2B, B2C, B2F, B2E, and marketplace business models. Organizations, merchants, stores, and business units can be managed through shared services.

Pricing & Promotion Management

Define pricing strategies, campaigns, promotions, coupons, and discount rules independently of frontend applications. Business rules can be shared across multiple channels while remaining centrally managed.

Content Management

Manage reusable digital content, files, and business assets from a centralized platform. Content can be delivered consistently across websites, mobile applications, and other digital channels.

Search Capabilities

Provide fast and scalable search experiences across products and commerce data. Filtering, sorting, and structured search help users quickly find relevant information.

Delivery & Fulfillment

Coordinate shipment, fulfillment, and delivery processes through centralized commerce services. Delivery operations can work seamlessly with inventory and order management.

Notification Management

Support operational and customer-facing notifications triggered by commerce events. Notifications help keep users informed throughout the commerce journey.

Case Management

Manage customer requests, support tickets, complaints, and operational issues through a centralized resolution center. Cases can be created, categorized, assigned, monitored, and tracked from submission to resolution.

Modular & Composable Architecture

Lidia Core services can be used independently or combined to build solutions that match specific business needs. Organizations can start with the capabilities they require today and expand their platform over time without replacing existing systems.

API-First Integration

Every Lidia Core capability is available through standardized APIs, enabling seamless integration with web applications, mobile applications, enterprise systems, and third-party platforms. Comprehensive API documentation, endpoint references, authentication details, and integration guides are available through the Lidia Developer Portal.

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