Lidia Commerce Documentation

Lidia Merchant Console is a dedicated merchant management interface designed for marketplaces and other multi-vendor commerce models, enabling merchants to manage their stores and daily operations from a centralized platform.

The platform allows merchants to create and manage products, update pricing and inventory, monitor orders and delivery processes, manage media assets, access financial information, and track business performance through a single interface.

Merchant Console helps merchants streamline their daily operations by providing the tools required to manage the entire selling journey—from product preparation to order fulfillment—within a unified platform.

Feature Availability

Available modules and features may vary depending on the selected solution, enabled components, and the permissions assigned to each merchant user.

Core Management Areas

Store Management

Manage store information and merchant users from a centralized interface.

Available capabilities may include:
  • Viewing and updating store information
  • Managing merchant users
  • Controlling user access
  • Managing store settings

Product Management

Create, manage, and maintain products throughout their lifecycle.

Available capabilities may include:
  • Creating and managing products
  • Adding products from the catalog
  • Performing bulk product operations
  • Managing pricing
  • Managing inventory
  • Viewing product information

Sales Management

Manage sales operations, orders, deliveries, and merchant requests.

Available capabilities may include:
  • Viewing and managing orders
  • Monitoring order statuses
  • Managing delivery operations
  • Configuring delivery profiles
  • Managing merchant requests

Invoice Center

Access and monitor invoice records generated through sales transactions.

Available capabilities may include:
  • Viewing invoices
  • Tracking invoice records
  • Accessing invoice details

Finance Management

Monitor merchant earnings and financial information.

Available capabilities may include:
  • Viewing earnings
  • Monitoring financial transactions
  • Tracking settlement information

Target Management

Track assigned sales and performance targets.

Available capabilities may include:
  • Viewing sales targets
  • Monitoring performance progress
  • Tracking target achievements

Media Management

Manage product images and files from a centralized media library.

Available capabilities may include:
  • Uploading media
  • Managing images and files
  • Performing bulk uploads
  • Accessing deleted records

Reporting

Access operational and financial reports to monitor business performance.

Available capabilities may include:
  • Viewing sales reports
  • Accessing withholding tax reports
  • Monitoring business performance
  • Analyzing financial results

Advanced Management Capabilities

Merchant Dashboard

The Merchant Dashboard provides merchants with a centralized overview of key business and operational metrics. Important insights such as sales performance, order statuses, product information, and inventory levels are presented in a single interface for efficient daily monitoring.

Available capabilities may include:
  • Monitoring sales performance
  • Viewing order statuses
  • Tracking product and inventory information
  • Accessing key operational metrics
  • Quickly navigating to related management screens

Multi-Channel Support

Lidia Merchant Console enables merchants operating across multiple sales channels to manage products and sales operations from a centralized platform. Merchants can oversee marketplace and e-commerce activities through a single interface.

Available capabilities may include:
  • Managing products across multiple sales channels
  • Monitoring channel-specific pricing and inventory
  • Viewing orders from different sales channels
  • Managing multi-channel operations from a centralized interface
  • Supporting channel-specific pricing and promotional strategies

Shipping and Logistics Management

Lidia Merchant Console supports the management of shipping and logistics operations directly from the platform. Merchants can monitor shipment processes, manage deliveries, and track return requests throughout the order fulfillment lifecycle.

Available capabilities may include:
  • Managing shipping and delivery operations
  • Generating shipping labels
  • Tracking shipment statuses
  • Monitoring logistics processes
  • Managing return requests and return statuses
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