Lidia Network Console is an operational management interface that enables field sales teams to create customer orders and monitor the orders they have created.
The platform provides a centralized workspace for daily operations, including order creation, monitoring pending orders, reviewing order details, and managing cancellation and return requests.
Orders created through Network Console are transferred to Lidia Console, where administrative users can centrally view, monitor, and manage the related operational processes.
Available modules and features may vary depending on the deployed solution and the permissions assigned to each user.
Provides a centralized overview of order and performance information, enabling users to quickly monitor operational activities.
Available capabilities may include:Enables field sales teams to view customer orders and monitor their operational progress throughout the order lifecycle.
Available capabilities may include:Provides a centralized interface for viewing and tracking cancellation and return requests. Users can monitor request statuses and manage after-sales processes from a single screen.
Available capabilities may include:
The dashboard provides a centralized overview of key operational indicators related to order management. Users can monitor pending approval orders, time-based order statistics, and operational performance metrics from a single interface. By consolidating critical operational data into a unified dashboard, the platform enables field teams to quickly identify pending actions, track order processing performance, and gain greater visibility into daily operations, supporting faster decision-making and more efficient workflow management.
Orders requiring approval within 24 hours
Orders requiring approval within 48 hours
Orders requiring approval within 72 hours
Success rate of visits requiring approval within 72 hours