Lidia Console for B2C is the centralized administrative interface used to manage digital commerce operations across the Lidia B2C Suite.
It brings together different stages of B2C operations—from product and inventory management to customers, orders, promotions, content, logistics, finance, and after-sales processes—within a single management experience.
The Console enables operational teams to manage their day-to-day commerce activities while providing administrators with centralized control over sales operations, commercial rules, and processes that directly affect the customer experience.
Centralized B2C Operations Management
Lidia Console for B2C enables different commerce processes to be managed as part of a connected
operational structure rather than through isolated systems.
Through the Console, businesses can generally:
- Manage product, store, and inventory structures,
- Manage customer information and customer-related processes,
- Control order and sales operations,
- Configure promotions and commercial rules,
- Manage content and media operations,
- Monitor delivery and logistics processes,
- Manage financial and after-sales operations,
- Access operational data and reports.
This centralized structure helps different business teams work more consistently and efficiently
on the same commerce infrastructure.
How It Fits into the B2C Suite
While Lidia Console provides the administrative experience of the B2C Suite,
the underlying commerce capabilities are powered by the Lidia Commerce Engine.
The core components of the Lidia B2C Suite work together to provide
an end-to-end digital commerce infrastructure:
Lidia Commerce Engine
The core commerce engine of the platform, providing the fundamental capabilities required
to manage products, customers, pricing, carts, orders, payments, and other digital commerce processes.
Lidia Console
The centralized administrative interface where business and operational teams manage
B2C commerce processes.
Lidia API
Open and well-documented APIs that enable integration with ERP, PIM, CRM,
and other third-party systems.
Lidia Custom UI
Enables brands to build digital storefronts and customer experiences tailored
to their specific business and brand requirements.
Lidia Worker
Supports background operations such as data synchronization, scheduled processes,
and automated tasks.
Together, these components provide the foundation of the Lidia B2C Suite.
While Lidia Console provides the centralized administrative experience,
the other components support the commerce logic, integrations, customer-facing experiences,
and background processes required for end-to-end B2C commerce.
